Important Information
Hotel Jeddah Policies
To help make your stay at Diwan Residence Hotel- ِAlnaeem in Jeddah as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Free private parking is possible on site (reservation is not needed).
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children 6 years old stay for free when using an available cot. Children 1 year old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Please inform Diwan Residence Hotel- ِAlnaeem of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. A damage deposit of SAR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.